Support & feedback
Have a question, found a bug, or want to suggest a feature? Send a short message using the form below and we will reply by email.
Poop Tracker is a calm, private wellness journal for noticing patterns in your own entries. For urgent issues (such as data sync problems), please mention that in your message so we can prioritize it.
Frequently asked questions
- My entries aren't syncing across devices. Make sure you are signed into the same iCloud account on all devices and that iCloud Drive plus iCloud for Poop Tracker are enabled in iOS Settings → [your name] → iCloud.
- How do I cancel or manage my Pro subscription? Open iOS Settings → [your name] → Subscriptions, or tap “Manage subscription” in the app's Settings tab.
- How do I restore my Pro purchase on a new device? Open the app's paywall and tap “Restore purchases”.
- Where is my data stored? On your device and in your private iCloud — see the Privacy Policy for details.